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Clients Spotting Phishing Like Pros

Written by Richard Paterson | Jul 16, 2025 12:29:58 PM

Phishing attacks remain one of the most common entry points for cybercriminals. But this week, we saw something we love to see: clients spotting phishing emails and taking action before any harm was done.

And it’s not just luck — it’s the result of training, simulation, and a stronger cybersecurity culture.

From “Click Here” to “This Looks Suspicious”

Over the past few months, we’ve been delivering cybersecurity awareness training to users across our client base — helping them:

  • Understand what phishing is and how it works

  • Recognise red flags in emails, texts, and links

  • Report suspicious messages instead of interacting with them

We’ve also been running phishing simulations, which test users in real time with realistic-looking bait. It’s a safe way to see how people respond — and to train them further if they click.

The Result? Fewer Clicks, Faster Reporting

This week’s simulations showed:
✅ Fewer users clicking links in simulated phishing emails
✅ More users reporting suspicious messages through the correct channels
✅ Greater confidence among teams when spotting scams

In one case, a staff member reported a real phishing email within minutes of receiving it — before anyone else had a chance to open it. That’s exactly the behaviour we aim to create.

Why It Matters

Technology is critical to cybersecurity, but humans are the first line of defence. If someone clicks a malicious link or enters their login credentials, all the tech in the world might not save them.

But when staff are trained, alert, and confident in their response, the risk drops dramatically.

How We Help

We support our clients with:

  • Engaging, non-patronising cybersecurity awareness training

  • Monthly or quarterly phishing simulations

  • Easy reporting tools

  • Follow-up coaching for anyone who clicks

And the best part? It works.

Want to turn your staff into a security asset instead of a risk?
Talk to us about a tailored awareness and simulation package. One small step could prevent a very big breach.