Bookstack is Live – Your New PAAC IT Knowledge Hub
At PAAC IT, we believe that technology unlocks opportunity — and that’s true not just in the systems we manage, but in the way we share knowledge with our clients. That’s why we’re excited to announce that our brand-new PAAC Wiki site, powered by Bookstack, is now live!
What is Bookstack?
Bookstack is a user-friendly knowledge platform where we’ve been building out detailed guides, service descriptions, and resources for you. Think of it as your one-stop knowledge hub — a library where you can quickly find answers about how we work, what we deliver, and how to get the best out of your IT systems.
What You’ll Find Inside
We’ve structured the wiki to make it clear and practical:
-
Service Descriptions – Understand exactly what’s included in your PAAC IT services.
-
Agreements – Access explanations of your support and security agreements in plain English.
-
Security Products – Learn about the layers of protection we put in place to safeguard your business.
-
User Guides (coming soon) – Step-by-step help for the tools and software you use every day.
As this grows, it will become a living, breathing resource you and your team can always turn to.
How to Get Access
Accessing Bookstack is simple:
-
Click the link we’ve shared in your WINS email or directly from our website.
-
On the login page, press “Don’t have an account?” to create your free account.
-
Once logged in, you’ll have immediate access to the content we’ve built for you.
Why This Matters
We know that IT can sometimes feel overwhelming. By giving you access to the same high-quality documentation and guides our team uses, we’re making it easier for you to stay informed and confident. Whether you’re onboarding new staff, double-checking a process, or just curious about what’s included in your support package — Bookstack puts the answers at your fingertips.
What’s Next
This is just the beginning. We’ll continue to expand the library with training content, FAQs, and troubleshooting tips so that you and your colleagues can get quick wins without needing to raise a ticket. Of course, our helpdesk is always here — but now you’ve got another powerful tool to lean on.
Comments