Cyber security isn’t just about firewalls, antivirus, and clever software. Your people are your first line of defence — and often, the weakest link. Phishing emails, dodgy links, oversharing, and weak passwords are still the most common ways attackers break in.
That’s why at PAAC IT, we deliver Cyber Security Awareness Training (CSATs) designed to give your team the knowledge, confidence, and awareness to spot and stop cyber threats before they cause real damage.
Training That Works for Real People
Our CSAT workshops are delivered both in-person and online, making them flexible for businesses of any size. Whether it’s a boardroom full of directors or remote staff dialling in from home, we bring the same level of engagement and energy.
Workshops typically last between one and two hours, depending on how interactive the session becomes. We actively encourage participants to challenge, question, and explore — after all, real learning comes from discussion. No two sessions are the same because no two businesses are the same.
Tailored to Your Organisation
A key strength of our approach is that each workshop is tailored to your business. We don’t just deliver generic slides and buzzwords — we build the session around:
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Your IT setup – the platforms, software, and systems you use every day
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Your cyber security policies – making training directly relevant to what staff are expected to follow
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Your “hot topics” – specific risks or recurring issues in your environment
This way, staff don’t just hear theory — they see exactly how it applies to their work. That might mean walking through your email filtering process, discussing password policies, or showing how to use Microsoft 365 reporting tools to flag suspicious activity.
What the Training Covers
Every session covers a core structure of topics, with time to dive deeper where it matters most.
🔄 GDPR Refresher
Data protection is at the heart of modern IT. We revisit the key principles of GDPR, reminding staff of their responsibilities when handling customer, client, or internal data.
đź’» Types of Cyber Attack
From phishing and ransomware to CEO fraud and insider threats, we explain the different attack methods we see in the real world. We don’t use scare tactics — just clear, engaging examples that make the risks relatable.
đź‘€ Spotting the Signs
We walk through how to recognise a phishing attempt or suspicious behaviour, with real screenshots and examples. Participants learn what “red flags” to look for and how attackers try to trick them.
🚨 What To Do if You Spot Something
It’s not enough to say, “don’t click.” We give staff clear, practical steps for what to do if they spot a suspicious email, text, or incident — tailored to your reporting processes.
🛠️ Recovery & Response
We explain how our team — and yours — would respond to an incident. This helps staff understand that reporting quickly is critical and gives them confidence that they won’t be “in trouble” for raising an alert.
Real-World Stories That Stick
One of the things people value most about our CSATs is the real-world stories. Over the years, we’ve seen (and stopped) countless attacks across businesses of every shape and size.
We share anonymised “war stories” that make the lessons memorable. For example:
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A phishing campaign that almost convinced a finance director to transfer thousands of pounds — until their training kicked in and they double-checked.
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An incident where a leaked password had been circulating on the dark web for months, leading to repeated login attempts.
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A ransomware email that slipped through filters but was stopped by an alert member of staff who spotted the dodgy link and reported it.
These stories bring the training to life, showing staff that these things really do happen — and they happen here.
Why Businesses Choose PAAC IT for CSATs
Our clients tell us that our CSATs aren’t just informative — they’re engaging. By encouraging questions, keeping it interactive, and using real examples, we cut through the jargon and make the material memorable.
Benefits of our CSATs include:
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Increased staff confidence in handling suspicious emails or activity
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Improved compliance with GDPR and internal policies
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Fewer successful phishing attempts (we measure this with phishing simulations)
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Clearer reporting lines when something doesn’t feel right
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A stronger overall security culture in the organisation
Lasting Impact
CSATs aren’t a one-off tick box exercise. They’re part of building a culture of security awareness across your organisation.
After the session, participants often share stories, compare notes, and even “test” each other by flagging suspicious messages. We’ve seen businesses where reporting rates go up dramatically after training, and where staff take real pride in being part of the defence against cybercrime.
Ready to Train Your Team?
A cyber security breach doesn’t always come from a hacker’s code. More often, it starts with a simple click.
Our CSATs give your team the tools, awareness, and confidence to avoid being the one who clicks. Delivered in-person or online, interactive, tailored, and full of real-world lessons, these sessions are one of the best investments you can make in protecting your business.
Want to book a Cyber Security Awareness Training workshop for your organisation?
Get in touch with PAAC IT today and let’s turn your team into your strongest line of defence.
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